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  • Sigma Malaysia Service Center?

    Hi All,

    Is there a Sigma Malaysia Service Center?

    All I can find is Sigma distributor:

    Audio & Photo
    Distributor (F.E.)
    Sdn Bhd No. 3- (Lots 3-19),
    Jalan PJU 8/3A,
    Perdana Business Centre (D19),
    Bandar Damansara Perdana 47820
    Petaling Jaya, West Malaysia Tel:60-3-77100050
    Fax:60-3-77103372
    apdm@tm.net.my

    Hmm...also...wonder if we can buy Sigma lens cheaper from outside if we buy direct from this company?

  • #2
    Re: Sigma Malaysia Service Center?

    yeah! that's the so call service center ! i when there two weeks ago to send my sigma lens for repair ( will pick up the lens next week ) ! it's on the 3rd floor on top of a foot massage center !

    p/s :- you can buy there ! cash purchases only ! sale recommended retail price only ! if sale discount price all camera shop will closed shop !

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    • #3
      Re: Sigma Malaysia Service Center?

      wow wonder if they service grey unit I pay for it

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      • #4
        Re: Sigma Malaysia Service Center?

        Distributor will never sell at dealers' discount price. They will be boycotted if they are found out. So they don't do that.

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        • #5
          Re: Sigma Malaysia Service Center?

          yeap.......

          wonder if they accept gery unit for service
          got a big dust in my lens 18-200

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          • #6
            Re: Sigma Malaysia Service Center?

            Is there any DOA period for Sigma lens?
            Just bought Sigma APO 70-300mm DG Macro on 1st May and the lens give up on 4th May, 2009.

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            • #7
              Re: Sigma Malaysia Service Center?

              ask for 1 to 1 exchange see........

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              • #8
                Re: Sigma Malaysia Service Center?

                Will try that and see what is the feedback from the photo shop. Lens give up after 4 days of purchase. Is Sigma lens mechanism is not that good or I'm just plain bad luck getting those faulty lens.

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                • #9
                  Re: Sigma Malaysia Service Center?

                  so far I have drop a sigma before and trust me sigma is quite solid

                  I tink U have a golden egg product kua!!!

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                  • #10
                    Re: Sigma Malaysia Service Center?

                    Maybe just my luck isn't that good, SIgma is produce in Japan and it should be solid I think due to it tight QC and so on.
                    Anyway I just went back to the shop and they replace a new unit to me without asking much questions after I show them where is the faulty part. Good service !!

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                    • #11
                      Re: Sigma Malaysia Service Center?

                      wow....... how nice 1 to 1 replacement

                      this is what I called customer satisfaction!!!

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                      • #12
                        Re: Sigma Malaysia Service Center?

                        I dropped by APD this afternoon to service my 24-70mm and 70-300mm. I am mighty pleased with the attention given by the technician. Had a good time with Mr Eugene, showing (poisoning) me with a barrack of Sigma EX f/2.8 lens.
                        http://littar70.weebly.com/

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                        • #13
                          Re: Sigma Malaysia Service Center?

                          Originally posted by littar View Post
                          I dropped by APD this afternoon to service my 24-70mm and 70-300mm. I am mighty pleased with the attention given by the technician. Had a good time with Mr Eugene, showing (poisoning) me with a barrack of Sigma EX f/2.8 lens.
                          Good to hear that. That will build confident for us consumers to continue to support their products.

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                          • #14
                            Re: Sigma Malaysia Service Center?

                            sound good... i have just bought 70-200 f2.8 and its front focus.. need to find time to go there... hopefully a 1 to 1 replacement... (so that i don't have to travel from kedah to pick it up later,...)

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                            • #15
                              Re: Sigma Malaysia Service Center?

                              is this the latest address? because yesterday i went to the area to send my sigma lens and couldnt find it..then i google again, i found this address..

                              AUDIO & PHOTO DISTRIBUTOR (FE) SDN BHD
                              25 JLN 17/45 SEKSYEN 17 46400 PETALING JAYA Petaling Jaya
                              Malaysia 46400
                              Contact : 0379585133

                              which one is the latest address? anyone can verify this pls

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