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Thread: Sigma Malaysia Service Center?

  1. #1
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    Sigma Malaysia Service Center?

    Advertise here
    photomalaysia@gmail.com

    Hi All,

    Is there a Sigma Malaysia Service Center?

    All I can find is Sigma distributor:

    Audio & Photo
    Distributor (F.E.)
    Sdn Bhd No. 3- (Lots 3-19),
    Jalan PJU 8/3A,
    Perdana Business Centre (D19),
    Bandar Damansara Perdana 47820
    Petaling Jaya, West Malaysia Tel:60-3-77100050
    Fax:60-3-77103372
    apdm@tm.net.my

    Hmm...also...wonder if we can buy Sigma lens cheaper from outside if we buy direct from this company?

  2. #2
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    Re: Sigma Malaysia Service Center?

    yeah! that's the so call service center ! i when there two weeks ago to send my sigma lens for repair ( will pick up the lens next week ) ! it's on the 3rd floor on top of a foot massage center !

    p/s :- you can buy there ! cash purchases only ! sale recommended retail price only ! if sale discount price all camera shop will closed shop !

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    Re: Sigma Malaysia Service Center?

    wow wonder if they service grey unit I pay for it

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    Re: Sigma Malaysia Service Center?

    Distributor will never sell at dealers' discount price. They will be boycotted if they are found out. So they don't do that.

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    Re: Sigma Malaysia Service Center?

    yeap.......

    wonder if they accept gery unit for service
    got a big dust in my lens 18-200

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    Re: Sigma Malaysia Service Center?

    Is there any DOA period for Sigma lens?
    Just bought Sigma APO 70-300mm DG Macro on 1st May and the lens give up on 4th May, 2009.

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    Re: Sigma Malaysia Service Center?

    ask for 1 to 1 exchange see........

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    Re: Sigma Malaysia Service Center?

    Will try that and see what is the feedback from the photo shop. Lens give up after 4 days of purchase. Is Sigma lens mechanism is not that good or I'm just plain bad luck getting those faulty lens.

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    Re: Sigma Malaysia Service Center?

    so far I have drop a sigma before and trust me sigma is quite solid

    I tink U have a golden egg product kua!!!

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    Re: Sigma Malaysia Service Center?

    Maybe just my luck isn't that good, SIgma is produce in Japan and it should be solid I think due to it tight QC and so on.
    Anyway I just went back to the shop and they replace a new unit to me without asking much questions after I show them where is the faulty part. Good service !!

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    Re: Sigma Malaysia Service Center?

    wow....... how nice 1 to 1 replacement

    this is what I called customer satisfaction!!!

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    Re: Sigma Malaysia Service Center?

    I dropped by APD this afternoon to service my 24-70mm and 70-300mm. I am mighty pleased with the attention given by the technician. Had a good time with Mr Eugene, showing (poisoning) me with a barrack of Sigma EX f/2.8 lens.
    http://littar70.weebly.com/

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    Re: Sigma Malaysia Service Center?

    Quote Originally Posted by littar View Post
    I dropped by APD this afternoon to service my 24-70mm and 70-300mm. I am mighty pleased with the attention given by the technician. Had a good time with Mr Eugene, showing (poisoning) me with a barrack of Sigma EX f/2.8 lens.
    Good to hear that. That will build confident for us consumers to continue to support their products.

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    Re: Sigma Malaysia Service Center?

    sound good... i have just bought 70-200 f2.8 and its front focus.. need to find time to go there... hopefully a 1 to 1 replacement... (so that i don't have to travel from kedah to pick it up later,...)

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    Re: Sigma Malaysia Service Center?

    is this the latest address? because yesterday i went to the area to send my sigma lens and couldnt find it..then i google again, i found this address..

    AUDIO & PHOTO DISTRIBUTOR (FE) SDN BHD
    25 JLN 17/45 SEKSYEN 17 46400 PETALING JAYA Petaling Jaya
    Malaysia 46400
    Contact : 0379585133

    which one is the latest address? anyone can verify this pls

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    Re: Sigma Malaysia Service Center?

    APD(FE) S/B.
    No. 3- 8 C,
    Jalan PJU 8/3A,
    Perdana Business Centre (D19),
    Bandar Damansara Perdana 47820
    Petaling Jaya, West Malaysia

    Tel:60-3-77100050
    Fax:60-3-77103372

    Opposite Friendster Cafe.
    http://www.facebook.com/GradeOnePhotoSolution

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    Re: Sigma Malaysia Service Center?

    omg..no wonder i couldnt find the shop..now i got the 3rd address..anyway..thanks alot..got to go there now

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    Re: Sigma Malaysia Service Center?

    It's not a shop, it's an operating office and service centre at 3rd floor.
    http://www.facebook.com/GradeOnePhotoSolution

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    Re: Sigma Malaysia Service Center?

    thanks for the info guys..any info what do they need in order me to claim warranty?

  20. #20
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    Re: Sigma Malaysia Service Center?

    I only know hw to go to the Curve...is it far to walk there from the Curve? Possible or not? I am going by public transportation.

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